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Administración Los Encinos

Management and transparency

Who manages Los Encinos, how fees are calculated, how they are spent and where to see the financial statements every month.

Board

Neighbours representing neighbours

Elected by the general meeting for two years. It oversees the management office, approves the budget and reports at every meeting.

LM
Laura Méndez RíosPresidentPrivada Roble
JI
Jorge Ibarra SolísSecretaryTorres Mirador
MT
Mariana Treviño GarzaTreasurerPrivada Fresno
RS
Ricardo Salazar OrtegaMaintenance officerPrivada Cedro
SD
Sofía Delgado CruzSecurity officerTorres Mirador

Administración Los Encinos

Andrés Romero Villalobos · General manager · Office at the clubhouse · Monday to Friday 9:00–18:00 · Saturday 9:00–13:00

Contact the management office

Maintenance fees

Fees, explained

Each home pays two items on a single statement: the community fee (security, roads, clubhouse and shared green areas) and its condominium fee (the gated street’s or tower’s own areas).

CondominiumUnit typeCommunityCondominiumMonthly total
Privada RobleHome$1,650$1,300$2,950
Privada FresnoHome$1,650$950$2,600
Torres MiradorApartment (average by share)$1,250$1,100$2,350
Privada CedroHome$1,650$1,050$2,700
Privada CedroApartment$1,250$900$2,150

Due on the 10th

Pay between the 1st and 10th of each month. Paying the full year in January gives you a 5% discount.

Pay your way

Card, SPEI transfer with reference or cash at OXXO from the app. Your receipt arrives instantly.

Late fees per the rules

Late fees and fines are only applied as set out in the rules approved by the meeting, and always appear on your statement.

Illustrative amounts for the demo scenario. At Torres Mirador each apartment’s fee is calculated by its ownership share.

Transparency

Where does your fee go?

Approximate breakdown of the annual community budget approved by the general meeting.

  • Security and access control38 %
  • Maintenance and landscaping22 %
  • Clubhouse and amenities14 %
  • Common-area power and water11 %
  • Management9 %
  • Reserve fund6 %

Financial statements available in the app

Every resident can check in the app, in real time:

  • Monthly income and collections
  • Expenses with their receipts
  • Bank balance and reserve fund
  • Budget versus actual
  • Arrears rate (no personal data)

Documents

Internal rules

Living together, amenity use, pets, works, visitors, fees and penalties. Meeting minutes, insurance policies and contracts are in the app’s “Documents” section.

Residencial Los Encinos internal rulesPDF (Spanish) · current version · demo document

Questions about the rules? Write to the management office and we will reply within one business day.

FAQ

About fees and management

You get reminders in the app and, after the 10th, the late fee set out in the rules applies. Access to your home is never restricted; some paid bookings may be limited if you are more than 60 days in arrears.

Yes. Add your tax details in the app and request the CFDI for each payment.

The management office proposes it, the board reviews it and the annual general meeting approves it. You can vote online from the app.

Yes. The owner or the management office adds you as a tenant: you can register visitors, book and report; ownership matters and votes stay with the owner.

Resident app

The whole community on your phone

Pre-register visitors, pay your fees, book amenities and report issues from the resident app.