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Resident app

Everything you need from Los Encinos, on your phone: visitors, payments, bookings, requests, notices and meetings. Nothing to download from an app store: it installs from your browser.

Statement and payments in the app
QR visitor pre-registration
Amenity bookings in the app

Real screenshots of the resident app with demo data.

What you can do

Your community, in the palm of your hand

QR visitor passes

Pre-register guests and share a one-time QR.

Payments and statement

Your balance, receipts and payment by card, SPEI or OXXO.

Amenity bookings

Padel, event hall, grills and swim lanes.

Maintenance requests

With photo, reference number and tracking until resolved.

Notices and news

Notices with read receipts.

Online meetings

Notice of meeting, quorum, voting and minutes.

Parcels

Photo notice when a parcel arrives at the gate.

Panic button

Instant alert to the gatehouse with your location.

Transparent finances

Monthly income, expenses and reserve fund.

Resident app · powered by Kolmena

How to get access

Activate your account in 4 steps

Each home has a primary account holder (owner or tenant) who can invite their family.

  1. Share your details

    The management office registers your home and your mobile or email (or write to us via Contact).

  2. Open your link

    You receive a personal access link by WhatsApp or email: open it and you are in.

  3. Create your password

    In “More” › “Sign-in password” create your password: from then on sign in with your email or mobile number and password, or with a code sent by email.

  4. Install it

    “Add to Home Screen” and you are done: it works like an app.

FAQ

About the app

No. It is included in the community management for all residents.

Yes, on Android and iPhone from the browser. It uses little data and can be installed on your home screen.

On the sign-in screen tap “Forgot your access?”: we email you a code to create a new password. You can also ask the management office to resend your access link.

Only the management office and, for access, the gatehouse. Other neighbours cannot see your data. See the privacy notice.

Resident app

The whole community on your phone

Pre-register visitors, pay your fees, book amenities and report issues from the resident app.